Terms & Conditions

The safety boat and its crew are provided to offer reasonable assistance, monitoring and response within the designated operational area. The safety boat is not a rescue service and does not replace the duty of care owed by event organisers, employers, participants or other responsible parties.

All persons carried or assisted do so at their own risk. The crew will always act in good faith and make decisions based on crew safety, vessel safety and prevailing environmental conditions. Assistance may be delayed or withheld if the skipper judges that an action would endanger life, property or the vessel.

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Lifejackets or approved personal flotation devices must be worn when directed by the skipper. All persons must follow crew instructions at all times. Failure to comply may result in refusal of service or removal from the operational area.

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The company accepts no liability for loss, damage, injury or death arising from activities taking place outside the vessel or activities not directly under the control of the skipper or crew. This includes any delays, weather related cancellations or equipment failures that are outside the reasonable control of the company.

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By boarding the vessel or operating under its supervision, the client or participant acknowledges and accepts this disclaimer and agrees to follow all safety guidance, navigation limits and operational instructions as issued.

• Scope of Service
  The company provides safety boat services as agreed in writing. The skipper retains full authority over the vessel, crew and passengers at all times. Services are subject to suitable weather, sea state and vessel availability.

• Client Responsibilities
  The client must ensure that all participants follow the skipper’s instructions. The client remains responsible for the behaviour and safety of all persons involved in the activity or event being supported. The client must inform the company of any known hazards, restrictions or risks related to the work area.

• Operational Limits
  The vessel will operate only within approved areas and conditions. The skipper may suspend, modify or terminate operations if conditions are unsafe or outside commercial licence limits.

• Insurance and Liability
  The company maintains appropriate marine insurance for the vessel and operations. The company is not liable for damage, injury, loss or delay that occurs as a result of actions outside its control, including weather conditions, third party actions or failure to follow safety instructions. Any claim must be notified in writing within seven days of the incident.

• Equipment and Passenger Restrictions
  Maximum passenger and equipment capacities are fixed by the vessel certificate. The company may refuse carriage if loads exceed safety limits or if passengers are unfit to board.

• Payment Terms
  Unless otherwise agreed, payment is due within the timeframe specified on the invoice. Late payments may incur interest or administrative fees. Bookings are only confirmed once written acceptance is received.

• Cancellations and Delays
  Weather related cancellations are at the discretion of the skipper. If a cancellation is caused by unsafe conditions, an alternative date or reduced fee may be offered. If the client cancels within 48 hours of the planned operation, full charges may apply.

• Damage Charges
  The client will be responsible for the cost of repair where any damage to the vessel or equipment arises from negligence or failure to comply with crew instructions.

• Health and Safety Compliance
  All operations are subject to marine safety regulations. Lifejackets or flotation devices must be worn when instructed. Anyone failing to comply with safety requirements may be refused service.

• Confidentiality
  Any information shared during projects or surveys will remain confidential unless disclosure is required by law or agreed in writing.

• Variation of Terms
  These terms and conditions may be updated, replaced or changed by the company at any time. The most current version will apply to all ongoing and future services.